Offline Customer Onboarding Automation with Python
USE CASE
Customer Onboarding
INDUSTRY
Gaming
HOURS RECLAIMED
60 man-hours per month
COST SAVINGS
$7,000+ per month
Client Challenges
Client Bio
Client Challenges
Racker’s team aimed to engage directly with potential customers, offering exclusive app access on-the-spot. This required:
- Automated registration: Streamline registration using their devices, eliminating manual effort.
- Time-limited offer: Incentivize users with a limited-time offer valid only on their network.
- Real-time beta testing: Gather valuable feedback from potential users in real-time.
- Seamless integration: Integrate registration with national ID verification, KYC form fulfillment, CRM migration, and notification management.
Client Bio
Racker Technologies, the brains behind Racker, a real-time AI poker assistant app, empowers live poker players to optimize their game. With a growing user base and a focus on efficient human resource allocation, Racker sought to streamline their user acquisition strategy.
Algorythum Engineered Solution
A manual registration process involving ID verification, form filling, CRM migration, user and notification management would have been time-consuming and resource-intensive. We crafted a Python-powered automation solution hosted on AWS, streamlining the entire user acquisition journey:
Deployed Automations:
- Verifies National IDs: Utilizes AWS Rekognition for real-time verification.
- Retrieves KYC data: Fetches public KYC details upon successful verification.
- Creates user accounts: Adds users to AWS Cognito for login and Hubspot CRM for management.
- Sends network credentials: Triggers AWS SNS to send temporary access to the user’s phone, enabling instant app access within their network.
- Collects feedback: Gathers feedback at the end of the session and stores it in the CRM.
Technologies Used
Impact & Benefits
- Efficient and scalable workflow: This automation facilitates a new user acquisition strategy, allowing potential players to experience the app and reduce registration time by 90%.
- Organic community growth: Racker expanded their community organically by 40% in 6 months., saving marketing spend on paid ads.
- 75% conversion rate: 75% of guest users converted to paid customers, resulting in significant MRR growth by 25% within 3 months.
- Enhanced data collection: Real-time feedback from potential users informs product development and feature improvement.
- Reduced operational & Advertising costs: Automation freed up human resources for core activities.
- User acquisition cost decreased by 50%.
Bespoke Automation,
Maintenance in Hibernation
Our solutions cut your business automation expenses by 90%.
Because that's the real cost.
- contact[at]algorythum.com
Phone
- +91 8886 10 1414